Archive for the ‘Learning’ Category

Why Car Talk works!

Tuesday, August 10th, 2010

The Callers

He was one of those callers who knew a ton about fixing cars.  He was talking about valves (specific ones), pressure tests (specific ones), and all the things that he had already tried.  He was a car guy.  The Car Talk  guys – Tom and Ray -  quickly abandoned their silliness and got down to business.

They match the caller move for move, idea for idea.  They were talking about serious car repair – that 99% of their listeners would never understand or even care about.  But, this caller cared and was asking a serious question.

They matched his seriousness with their own sincerity and knowledge.  And the caller got lots of good information and ideas.  He said Thank you and he hung up.

They provided some complements about the callers ability, then traveled back to their playfulness.

The next caller, a woman, asked about what to do when she gets “the look” (i.e. that she has no idea what she is talking about) from her mechanic while explaining that her brake pedal is going to the floor.

They had some good laughs, asked what she did for a living, used that to make some jokes, and then gave her some solid information about the severity of the situation.

The magic of Tom & Ray

In case you don’t know, these guys have a massively successful show about cars on NPR.  It’s funny.  It’s informative.  It’s entertaining.  And all this, it works whether or not you car a hoot about cars.

I figured out why it works yesterday while listening with my kids. Ready?

1.  Expertise – they know what they are talking about.  They really know cars and car repair.
2.  Humor – they are funny and they like to play

But the thing that really makes the show work, makes it keep working, and makes it as popular as it is?

3.  Empathy & Listening

They very quickly identify the car knowledge of the person they are talking to.  And then they match it, brilliantly.  They are just excellent at relating to the callers.

It’s like walking into the Apple Store – or really any computer store.  Your experience is 100% dependent on the employees ability to talk to you in a way that you understand and not take you to LingoLand (unless you love going to LingoLand and are capable of going to LingoLand).

Click and Clack are masters of matching the language and knowledge level of their callers.

And it is this quality that makes them successful.  Because there are lots of people very knowledgeable about fixing cars.  There are lots of very funny and playful people.

But, there are not many people who excel at being able to be empathetic, listen, and then match their explanations/interactions to the capability level of the other person.

It is a massively valuable skill and will help you be successful in just about anything you do in life.

Engaging the spirit

Thursday, August 5th, 2010

Here is the image that I hold inside:

A young person is held down, under water.  They struggle, but only half-heartedly.  They keep struggling, getting more and more scared and close to panic. More struggle, more fear, more panic.

They start to get pissed off and more energetic in their effort to escape.

They’re realizing this is not a game.

But, they are still held down.

Their effort increases, as does their aggression.  But, it’s not enough.

Finally, when they realize they are about to die, they do whatever it takes to get free.

Their action stops being soft and hopeful, and becomes direct, assertive, and fierce.

Their spirit engages. They realize that they have to fight for something they care about – in this case, their life.  And what it takes to have their life is being direct, assertive, and fierce.

It is a moment where they stop living in a considered way.  It is a transition away from being soft, indecisive, and soft/nice.

________

Today, I am wondering about how to do this with teens in today’s world.

I know many young people who live in a considered way.  They feel trapped, want to bust out, want to be courageous, but just can’t bring themselves to do it.

How can we help them?

BP – a convenient scapegoat

Wednesday, August 4th, 2010

Boycott BP.  Get pissed off at their irresponsibility.  Rant about their greed.

But, please don’t think that this is all their fault.

That is way to easy.  To convenient.

When I am on a ropes course with teens, I often ask, “how do you want to play this game?”  Do you want to get through this or do you want to dig deep, engage your creativity, your honesty, your integrity, and learn what excellence feels like?

Almost always they respond, with, lets go for it.

How do we want to play the oil disaster in the Gulf of Mexico game?  Easy or honest & with integrity?

We here in the USA use the same amount of oil that spilled into the Gulf of Mexico every…are you ready for this?…every 2 hours and 41 minutes.

http://daily.sightline.org/daily_score/archive/2010/08/03/a-bp-size-leak-every-3-hours

Please, lets rant, be angry, demand change, ask for responsibility, from BP (and the other oil companies).

But, please lets play the game above board and pay attention to our part.  We are all responsible. We are all culpable.  We all have a big part in the tragedy that will continue to play out in this disaster.

Choose Happiness

Wednesday, August 4th, 2010

I took my little to soccer camp this morning.  Coach Birkey shared some inspiring words…the basis of which were:

Choose happiness.

I love it.  He talked about how when we are powerful with our choices that other people around us are inspired.  In other words, a positive attitude can become contagious.

Daniel Seligman in his book, Social Intelligence, shares about this as well.

When playing a sport, it is so easy to get frustrated by losing – it’s happening this week with my son.  But, it’s re-assuring to know that the coach is helping him choose to be satisfied with his effort.  With learning from challenges.

I always worry about happiness, because life happens, and it’s hard to be happy when hard things happen (I was not happy for a long time when my dad died).  So, as I am riding my bike away from soccer practice, I got curious about what Coach Birkey would say about this…so I asked.

Happiness is not about jumping for joy and pretending everything is always jolly.

Happiness is about approaching life and events in the way that makes you feel satisfied.  It is about matching what you want with what you are creating.  It is a deeper feeling.

It is knowing that you are being a positive force.  It is knowing that you are doing the best you can with the resources that you have available to you.  It is about living with integrity with your values and your actions.

And I thought we were going to soccer camp.  Jeez.

Experiences of Wholeness

Friday, May 28th, 2010

In my work as a life coach who specializes in helping teens, young adults, and parents, I have to work hard to help my clients create an image of what is possible for their life and for them.

  • “I think I’ll figure it out when I go to college.” says the HS student
  • “I don’t really know, I’m waiting for something to happen.” says the college student.
  • “I’m not sure what I should do.” says any student at a moment of decision.

Having a base of experiences in the world is really important.  It gives me, as a coach, something to draw on and them, as a person wanting an awesome life, a vision of what’s possible.  But, too often, especially with teens, (and a surprising – and sad – number of adults/parents also), they don’t have inspiring and excellent experiences to draw from.

They have never been in an inspired learning environment, they have never been challenged to work through frustration to cultivate their full abilities, they have been celebrated for mediocre efforts which they then think are good enough, but are not enough for the kinds of moments and experiences that really matter, they have never been on a team or in a performance group that is fully committed and striving for excellence.

They have not yet gotten a taste of what is possible for their life and been celebrated and acknowledged for it.  This in itself is unfortunate, but an even harder part of this is it then limits their imagination of what is possible for their future.

Not feeling hopeful or excited about your future leads to the “I don’t know, I’m not sure, I’m waiting for something to happen” that I hear all the time.

Experiencing Wholeness

What happened in my wife & son’s classroom is what I call an experience of Wholeness.  The kids got to feel what it is like to be in a supportive, inspired, creative environment that they created!!  “The Neighborhood”  became a place where these students could go, become their character, and have an imagining that allows them to feel what is possible for their life.

Who they are deep inside gets to come and play, and that experience will create a lasting image, feeling, experience, and vision of what is possible for their future.

Every summer kids who go to SuperCamp have a similar experience.  SuperCamp is a 10-day accelerated learning program.  In the 10 days the kids go from being resistant and hesitant to being energetic, inspired, happy, alive, and ready to take on life.  Some kids have the opportunity to adventure into the wilderness with the Road Less Traveled (RLT), where they spend days/weeks backpacking and exploring the natural world (and themselves).  Or some kids go to da Vinci Middle School and are in the Dance program.  In the dance program the kids are in an excellent learning environment where they are given the opportunity to thrive, challenged to step up, and inspired to give 100% effort.  They learn what excitement and pride feel like and what it takes to be excellent.  They learn what it feels like to work hard – really hard – for something you care about.  They learn how to face adversity and difficulty and work through it.  They learn what it feels like to be nervous and then to give your all in a performance.

Without these images, feelings, pictures, and experiences, it is hard to feel hopeful about the future.  So, this is the foundational work that I do in my coaching…figuring out how to get people these experiences (or build on the ones they already have).

Once these images, feelings, pictures, and experiences are in place, we can begin the work of figuring out how to take that foundation and build a life on top of it.

One reason that I think SuperCamp, RLT, da Vinci dance, and what happened in my wife’s classroom is so absolutely profound and important, is because these kinds of experiences are so rare today.

Again, most of our young people never experience this feeling.  They never get to imagine or experience what it feels like to be Whole.

They never have the experience of being inspired, excited, challenged, supported, encouraged, and acknowledged.

Because most of what our young people get to experience is under-stimulating, uninteresting, uninspired, and once they are old enough to realize it, insulting.  Whether in a classroom at school, hanging out with peers,  indoors staring at a screen, or in a difficult home, they have no choice but to think that being whole is being bored, zoned out, sad, mediocre…it’s the only world that they know.

How many young people do you know today who are full of zest, energy, aliveness, curiosity, and appreciation for others?

I’ll give you a moment to respond while you get them away from the computer, out of the TV zone, or receive a text message back from them.

Beyond fear, concern, and worry to Hope, Creativity, and Possibility

As one of  the students in my wife’s classroom said to the mayor of Portand,  “I’m not worried about becoming an adult as long as these neighborhoods get built.  I’ll have something to look forward to and there will be adult playgrounds, so we can all keep having fun!”

Phew, what I see this young person feeling now, which sums up what I hear often from young people, is fear about becoming an adult, concern that  life is not much fun, and worry about the future.

Thankfully, the kids who have an experience in the Opal 2 Neighborhood, at SuperCamp, RLT, or while dancing at da Vinci middle school, have a vision of what is possible and hope that they can make it happen.

I stand for all of us – and really hope you stand with me – and say that it is our responsibility as parents, caregivers, teachers, friends, and citizens to nurture the feelings of what is possible, to cultivate that hope, so that our young people hold on to their imaginary places, their excellent performances, their exciting adventures, and remember what they created…so they can create it again.

And show us the way.

Um, er, teaching?! a card game

Monday, May 24th, 2010

I watched in horror, covering my eyes often, as he tried to teach the card game to his kid.

It was evident that the dad had been learning how to play and now wanted to share his enthusiasm.  The problem is that a 6 year old does not learn a card game the same way that a 50 year old does, and dad was not aware of that.  He was too preoccupied with sharing all his ideas and techniques.

It was painful to watch the kids face as dad explained the finer details of trump and card counting.

It would have been better if the kid just spaced out and stopped listening entirely, but the kid kept trying to grasp what his dad was saying, probably because of the enthusiasm.  But, the dwindling  self-confidence was growing across the kids face.

The intention from both the dad and his son was touching.

The actions that accompanied that intention were, well, not so good.

Empathetic Observation & Chunking Information

It reminded me of a musician who visited my son’s classroom years ago.

He was an excellent guitarist.  He played beautiful music.  And he was the dad of my kids preschool classmate.

I was looking forward to his classroom visit, as was Z (my little guy).

But, the visit was a disaster.  Complete dud.  He taught a class as if he were talking to college students, not 4 or 5 year olds.  He talked about music theory.  He talked about harmony.  He talked about different kinds of guitars.

He didn’t play his beautiful music.  And the kids were done after the first 2 minutes of his 30 minute visit.

Being able to communicate information at an appropriate level for kids is a skill – empathetic observation.  And it’s a skill that all parents, teachers, grandparents, aunts and uncles ought to learn.  Because when you help a kid to learn something, it feels great and they feel a sense of accomplishment, but when you confuse a kid with information that is too difficult, not in the right order, or they can’t understand, they end up feeling crappy and not capable.

Message from Captain Obvious

And Captain Obvious says we don’t want our kids feeling crappy and not capable, we want them feeling powerful, creative, and resilient.

At one point dad noticed his kid was having trouble and was not picking up the game quickly;  phew.  Unfortunately, in that moment he chose the easy (and far too common?) path.

The Easy path is to  blame the learner – “They aren’t ready.”  “They aren’t that sharp.”  “They’re stupid.”  “They’re lazy.”  “They aren’t paying attention.”

The Hard path is to take ownership – “I wonder how I could make that easier for them.”  “Where is a better place to start?”  “Are they following me?”  “Are they building on what we have already talked about?”  “How do they learn?”  “The way they understand this is going to be different than how I understand it (and probably at a different level).”

The subtlety of self-esteem

Teaching someone is so, so much more than transferring the information in your head to someone else’s head. Listening to understand and watching to understand will provide you everything you need to know about what the kid needs if you are paying attention.  It will provide you the exact information about what information or practice will be most helpful.

This is a skill that we can learn. But, to learn it, we have to get our self out of the way.

Empathetic Observation is a skill that as parents, teachers, and caregivers, we must learn, so that our young people feel over and over again, that they are capable, that they are resilient, and that making an effort makes a difference.

Their sense of self depends on our ability to figure them out.

Mayor’s visit! Wow. But it’s even better…way better

Monday, May 24th, 2010

Mayor Sam Adams’s visit was amazing, but the beauty of what these kids and their teachers created is in the details.  Check this out:

Today I am really proud of my wife.  She teaches a 2nd-3rd grade class at the Opal Charter School of the Portland Children’s Museum.  This year they have been studying what it takes to make a neighborhood.  The work they are doing coincides with work happening in the city of Portland, where we live.

The students call the place they have created “The Neighborhood”!

Portland has just completed a 30 year plan and is embarking on a new 25 year plan, called the Portland Plan.  There have been many public meetings around the city to get people’s input.  The meetings are run by the mayor of Portland.

Today, the Mayor visited my wife’s classroom for an hour and talked with the kids about their work.

How cool.

Better..way better (and imagination) begins here!!

But, with all the fireworks of the day, there was something my wife shared about how the project began that I think is absolutely profound and begins to throw light on the real story.

“The reason we continued with this project, is because right at the beginning we noticed that the kids treated each other differently in the neighborhood than they did in our classroom.”

She went on to explain that kids all had a character in the neighborhood.  They became that character when they played there, and their characters who were mean to each other in the classroom worked together with each other in the neighborhood.  Kids who only played with certain other kids in the classroom, played and worked with everyone in the neighborhood.  Kids who struggled to be creative in the classroom, were able to be creative in the neighborhood.

Their neighborhood became an imaginary place where the kids could be who they really want to be (i.e. beneath the facade & struggle of who they have to be to survive on a day to day basis).  In the neighborhood they could:

  • use their natural abilities
  • all be friends (or at least support each other)
  • be generous and kind
  • treat each other the way they really want to treat other kids
  • escape the place where they had to defend themselves and protect their vulnerabilities

I wonder if you are reading this with your jaw dropping, because every time I write it or read it, I am astounded.  And I start to cry.

What I would call it is an experience of Wholeness.  The neighborhood has become a place where the students can go to play – and while there they get to imagine, feel, experience, and see what is possible for their life.

Here is another example:  the other day, the class had some explore (free) time.  They wanted to go visit the neighborhood, but the teachers were worried about so many people being in such a small place, so they suggested dividing the class up.  The kids objected – how can we play there if not everyone is there?  They didn’t want to go in small groups.  They only wanted to go with everyone in the class.  Everyone needed to be included.

Wow.  Wow.  Wow.  And more Morgan tears.

Not enough young people (let alone us adults) have this kind of experience…

and the implications are significant…so lets imagine them!

Miracle on the Playground

Tuesday, November 10th, 2009

I stood and watched was a group of young people with their teachers making these gigantic, dramatic, loud, enthusiastic and inspiring noises and movements – every time I think of it I start crying.  There was so much energy that I wanted to go play with them.

It happened when I was leaving my kids school today having spent time playing math games with several of the kids.

I was walking past the playground and the 4th and 5th graders were on the playground.  They were playing a game those of you in the cooperative game world might know as “Zoom, Mooz”.   Basically they were standing in a circle passing an imaginary ball around the circle and when they pass it they say “Zoom”; anyone who wants to can change the direction of the ball, by putting up a big “stop sign”; then the Zoom gets turned around and becomes “Mooz”.  There are a couple other tricks in the game, like throwing the ball across the circle, but these details are unnecessary for this story.

You might imagine a group of 25 nine and ten year olds and their 2 teachers playing this game and they unenthusiastically pass the ball around the circle.  The energy in the game probably is dependant on the buy-in and safety level of the kids.  And it would not be very hard to imagine a group of kids not making much of an effort (or even paying attention).

“I watch these gigantic, inspiring movements…and I start crying.”

To watch a group of young people playing and laughing and risking is absolutely amazing.  It moves and inspires me.  It gives me hope. It makes me feel grateful for the education these kids (and my kids) are getting.

What would happen if we all were as zestful, enthusiastic, creative and courageous as this group of people on this playground?

If the story ended her it would be a miracle, but I have not even shared the part of the story that is the most unbelievable to me.

Beyond the miracle into the unbelievable…

As I was watching, I noticed an inner circle that formed.  And the kids in the inner circle were playing also.  So now, there are 2 circles Zooming and Moozing.  Every once in a while a kid from the outside would walk in and join the inner circle, and I wondered why.

Typically in these games when you make a mistake you are eliminated and go do something else, so I figured that there was some rule those in the inner circle had violated.  But the rule was not obvious to me.

I stood and took in this gift…trying to absorb the joy and aliveness radiating from this group of people.  Before I left, I snuck over to the teacher and said:

“I have played this game many times and watched it many times, and never have I see this amount of enthusiasm and energy.”

And her response was:

“Thank you.  We are self-assessing ourselves.”

Wow.

“We are self-assessing ourselves…”

Now think about this for a second.  Here is a group of 9 and 10 year olds being challenged to completely go for it, be outrageous, creative, involved, and energetic.  And they were doing it.  At school!

But every once in a while one of them would do their movement, make their noise, and then reflect “Was that my full zestful expression?”  And when it wasn’t, they simply took a step into the inner circle and kept playing; all while the huge game continued around them.

If they were not satisfied with their effort, their expression, they moved to a place where they could practice, surrounded by others who were still playing huge.  And when they were ready they could re-join the outside game.

It is amazing.  The whole thing.

How would you assess yourself?  Are you playing with full, zestful expression?

Would you move yourself to the inner circle?

What would happen, if like this group of young people, we totally went for it? If we were given the opportunity to be fully 100% fully expressed…

And to learn what it feels like and what to do when we did not meet our own standards?

I want to know where we are on this one…so here is a survey.  It is simple.  It will take you less than 2 minutes (unless you want it to take longer).

Jump in the River?

Tuesday, October 6th, 2009

From Busy to Overwhelmed

A client I heard from recently was trying to figure out how to get everything done that was on his plate.  “This is all stuff that I want to be doing and is important, but there are just not enough hours in the day to do it how I want to do it.”

We have a friend who recently had a baby.  They were in a place that is familiar to all parents – how do I maintain the same level of excellence at work when I now have this other piece of my life that takes up all that wiggle room where I used to get things done?

Listen around and you will hear a huge number of people who report being really busy and overwhelmed.  And it is no wonder that you feel this – we get all kinds of messages from our culture to do more and do it more quickly, and that if we’re not doing enough we are slackers and we will not be happy.

Being busy has become a status symbol.

Have you lost touch with these qualities of peace and perspective?

It used to be that life was more like a meandering mountain river.  Mountain rivers have a consistent flow.  Sometimes the flow is slow and deliberate, almost as if the water is taking a deep breath, looking around, and enjoying the moment.  Sometimes the flow is fast, intense, and powerful, as if the water is ready for some excitement, learning, and exploration.  Sometimes there are waterfalls; and sometimes pools where an eddy creates a meditative trance; and always just below the surface are things to discover.

Today life feels like running the Colorado River through the Grand Canyon.

I think I am right about this: Rivers are rated on a scale of 1 to 5.  One is something like our mountain river.  Five is for experts who have lots of experience handling big water.  The Colorado River in the Grand Canyon has it’s own rating system.  It is 1 to 10.  It is not a river for everyone.

But it gets the most attention and it creates a standard, and it is a standard we judge ourselves against.  And it is the same way being busy has created a standard that we judge ourselves against.

The story goes something like this: people who are successful (and cool) are busy.  They get a lot of stuff done.  They are able to manage the overwhelm, somehow.  I am not able to manage the overwhelm.  But, I am going to try, because if I figure it out I will have made it and I will be cool too.

How do you prepare yourself for when something fun turns into big trouble?

When you raft, kayak, or swim a rapid it is exhilarating and fun.

Until it’s not.

When the power and unpredictability of the water takes charge the experience very rapidly becomes scary and out of control.  You enter in to a fight (sometimes for survival).  And you feel helpless and at the mercy of the raging river.  It is dangerous, out of your control, and you have no idea where you will end up.

Now, this next point is probably really obvious.  This is absolutely the worst time to create a contingency plan.  Swimming a rapid, hoping to get your next breath is a bad time to create a rescue plan, discover what is around the bend and how long you have to hold on, or where your help will come from.

When you are in a panic and scared for your life, making plans and thinking clearly are difficult, duh.  But, it is important to know that this is exactly what your brain does; it downshifts into survival mode.  Thinking is out the door – no planning, organizing, or thinking ahead.  Your brain tells your body to do anything and everything you can do to survive the immediate circumstances.

How often to you use the 3 steps that help you navigate big trouble?

People who know rivers and have experience, know to scout the rapids.  Every time.  They know how read the water.  They learn which rapids to walk around and which ones to go for, and whether today is the day to go for it.  They can manage the exhilaration with perspective so that they match their ability level with the challenge nature has put before them today.

If you do not scout the rapids, know how to navigate the waters, and know how to manage emotions you can find yourself in some really serious circumstances.

Are you prepared to swim the rapids of busyness?

Being busy and overwhelmed is like trying to navigate the Colorado River without the expertise.  It is so tempting to feel like we “should” be playing in the Grand Canyon – doing everything on our plate (and those additional things people ask us to do) with a high level of excellence.  It is so easy to get sucked into the belief that the only way to be successful and happy is to swim in that river.  It seems sexy and cool.

It’s like we are distracted and have forgotten that there are other places and ways to play.  All the gifts of the meandering mountain river and all the learning and satisfaction that also exist there seem insignificant and/or are not in our consciousness.

Do you remember all the falling down it took to learn to walk?

Lets look at the 3 steps that help you navigate big trouble:

  1. Scout the rapids – perspective
  2. Know how to navigate the rapids – know your abilities
  3. Manage your emotions – self-awareness

Before you become excellent at doing something, you have to start doing it.   When you start it you will not be very good.  It will take time.   It is critical that you find the appropriate level of challenge for your abilities – don’t jump into the Colorado, begin your journey in the cold mountain river.

You will need to resist the temptation to want to be more/better/further than where you are.

Being busy is about having a full plate of things you care about (and some your do not care about).   Full plates combined with wanting to be successful lead to overwhelm.  Overwhelm leads to not growing the skills and excellence that are necessary for you to create the foundation for the life you want.

  1. Perspective – Get out of the river.  Stand on the bridge and assess the situation.  What do you really care about?  What is really important?  What is your plan?  What do you say no to?  What do you prioritize?  How are you going to handle the things that are not a priority?
  2. Know your abilities – what is your honest assessment of where you are in the process?  What do you want to learn?  How can you learn it?  What are your strengths?  What is the best river for you to develop your skills in?
  3. Self-awareness – What matters to you?  How do you escape “should-ing” on yourself?  How do you handle the excitement and sexiness of more and find meaning with enough?

Here is the deal I want to make with you: focus on doing one thing better in your life in the next month.  One thing.  Your evaluation is not going to be based on everything, it is going to be based on the one thing you choose to work on.  But, I expect courageous and steady progress on that one goal.

Listen to this again:  Permission is granted to not be perfect and to not do everything. You get to measure how good a human being you are.  Be realistic with yourself.  And then be honest with others.

In other words, scout the rivers, evaluate which is the right river for right now, communicate your plan, strap on your life jacket, and 1-2-3 Lets Play!

Time to Evaluate and then Repeat

Next month the view from the bridge over the river will look different.  It will offer an opportunity to assess the situation; if conditions are right, you can build on your one thing.  And building on it will look like this:  continue the development of your first goal, and learn how to incorporate the next step while maintaining your proficiency in the first thing.

As the journey continues, then by the end of the year, you will have some new skills and an idea of whether further development is needed in those areas, or if you can continue playing the building on game.

Again, the tendency is to expect to do everything.  Doing everything can be exhilarating and fun.  Until it’s not.

©2010 Play Huge Coaching: Morgan Rich, lifecoach 4110 SE Hawthorne Blvd. #307, Portland, OR 97214 (503) 234-4843 contact
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